Making the Unknown Known

frequent questions answered below

What should I expect in a first appointment?

I meet with parents for our first session where we talk about your child and their history. We discuss what is difficult right now, what has happened in the past, and your hopes for the future. Children do not have to come to this session, but can come and stay in the playroom if they would like. We spend about an hour together.

Okay, what about ongoing appointments?

I meet with the child first for individual therapy (about 45 minutes) and then with their parent for a check in or family therapy session (about 10 minutes). I have two separate rooms to accommodate space for conversations together or separate as needed.

To read more about the types of sessions offered, go to my approaches & services page!

How often are therapy sessions?

I recommend that individuals start with weekly sessions and then reduce to every other week as appropriate. We will discuss what is best for your family in our initial session.

I encourage parents to be involved in care and require at least a check in after every session. I recommend additional family sessions (30-60 minutes) as needed.

How do I make an appointment?

Give me a call at 828-222-3998, log onto your simple practice portal (for current clients), or email me (annie@mountainsidefamilytherapy.com) to see if we're a good fit.

How much do sessions cost?

individual sessions

55 minute individual therapy: $150

60 minute diagnostic evaluation (first session): $180

family sessions

30 minute family therapy: $100

60 minute family therapy: $200

30 minute parent coaching or consultation (prorated if shorter or longer): $100

If insurance is a barrier to care, I offer sliding scale rates for those who qualify.

What about insurance?

I am an in-network provider with:

United/UMR/Oxford
Aetna
Cigna
Oscar
Blue Cross Blue Shield
NC Medicaid Healthy Blue
Vaya Medicaid

I utilize Headway for most private insurance. You can create a profile with them to see an estimation of your coverage.

For other insurance, I am an out of network provider. This means that you can submit my bill to your insurance for possible reimbursement based on your out of network coverage.

I encourage you to call the number on your insurance card or look at your online portal regarding your insurance coverage. Different insurance policies have different coverages and range from equal reimbursement for care to no coverage. Some important questions to ask are:

What are my in network benefits? For me and for my child?
What are my family and/or individual deductibles (how much I will have to pay before insurance starts covering any cost)?
What are my out of network benefits? For me and for my child?
How do I submit my out of network superbills for reimbursement?
What is my out of network deductible (how much I will have to pay before insurance starts covering any cost)?
What are my co-pays for mental health therapy?
Do I have coverage for individual therapy and family therapy?